Privacy Policy

At Udeliver, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our delivery and errand services in Nsukka.

1. Information We Collect

When you use Udeliver, we may collect the following information:

  • Personal details such as your name, phone number, and email address.
  • Location information (pickup and delivery addresses).
  • Payment information (processed securely through trusted third parties).
  • Usage data such as app interactions and device information.

2. How We Use Your Information

We use your information to:

  • Provide and improve our delivery and errand services.
  • Assign riders and ensure efficient pickups and drop-offs.
  • Process payments securely.
  • Send you updates, confirmations, and customer support messages.

3. Sharing of Information

We do not sell or rent your personal data. We may share your information with:

  • Delivery riders to complete your orders.
  • Payment processors and trusted third-party service providers.
  • Legal authorities when required by law.

4. Data Security

We implement industry-standard measures to protect your data. However, no system is 100% secure, and we encourage users to protect their accounts with strong passwords.

5. Cookies and Tracking

Our website and app may use cookies or tracking technologies to improve your experience. You can disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

You have the right to access, update, or request deletion of your personal information. Contact us to exercise these rights.

7. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@udeliver.com

Phone: 0707 852 7010

Address: No 3 Comrade Eze John Street Opposite Domain Saleh City, Nsukka, Enugu State

Last updated: September 2025